I have a Visa Signature Card and I have always wondered what the concierge service is all about. So, today I decided to try it. I didn’t want to do anything significant, in case things didn’t go well. I didn’t even know if it costs me money. So, I decided to start small. I called the number in the back of the card 1-800-953-7392. I thought that I could ask a person first how much the service costs. I was on hold for about 14 minutes when I hung up. That was disappointing. I never got to talk with a real person. While I was on hold, the recording message…
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